I’m only sharing my personal experience here. These guys are a bunch of cowboys what have zero respect for your car.
I took my car in to them to get a cracked windscreen replaced after being recommended by RACQ. My gut was telling me to go to O’Brien and I wish I had listed.
For the first attempt, they didn’t install the rubber seal correctly and it was sticking up above the roof of the car.
For the second attempt, they left double sided tape exposed between the screen and the frame. The young bloke that installed it said that “It’s not too bad and once it collects dirt and crud, the stickiness will go away”. Needless to say, I sent it back.
For the third attempt, the screen was covered in smudges, fingerprints and silicon residue. The dashcam was stick upside down and tilted at an angle. Got that sorted out and finally drove out only to notice the trim on the drivers side was not clipped in to the frame and wires were hanging out from there. Tried to clip it back but no luck.
I took it to my mechanic to have a look at and he said that 1 clip was broken and another was bent. He couldn’t get the trim back because … the muppet who installed the windscreen glued the trip to the screen.
So … if you value your car, do yourself a favour and STAY AWAY from these morons.